What's Inside the Full Packet
- Why This Topic Matters2
- Talk Outline2
- Presenter Script3
- Discussion Questions3
- Frequently Asked Questions4
- Related Talks & Complete Training5
- Crew Handout6
- Sign-In Sheet7
Why This Topic Matters
Workplace violence includes threats, harassment, intimidation, and physical assault — from coworkers, angry members of the public, drivers in work zones, or people trying to steal tools and materials. On construction sites, it can involve isolated work locations, cash and valuable equipment, and tense interactions with the public.
Most violent incidents are preceded by warning signs. Taking threats seriously, reporting concerning behavior, knowing how to de-escalate, and knowing how to get away and call for help reduce the chance that a conflict turns into an injury.
Presenter Script
“Good morning, everyone. Today’s talk is on workplace violence prevention — because a safe site means safe from people, not just hazards.
Workplace violence isn’t only physical fights. It includes threats, harassment, intimidation, and bullying. It can come from a coworker, an angry driver in a work zone, a member of the public, or someone trying to steal from the site.
Take threats seriously, even if they sound like a joke. Report threats, intimidation, or behavior that worries you to your supervisor right away. It’s better to report and be wrong than to stay quiet.
If a situation gets tense, stay calm, keep your voice low, give the person space, and don’t argue or make threats back. Listening and staying respectful can cool things down.
If someone becomes aggressive or has a weapon, don’t try to be a hero. Get away to a safe place, get others away if you can, and call 911.
For flaggers and anyone dealing with drivers or the public: keep an escape route, don’t engage with angry drivers, and report incidents with a description and plate number if it’s safe to get it.
If you work alone or late, let someone know where you are and when you expect to finish. If you see suspicious people or vehicles on site, don’t confront them — report it.
Take threats seriously, stay calm, and get away when you need to. Thanks, everyone — let’s have a safe day.”
Frequently Asked Questions
What is workplace violence?
OSHA describes workplace violence as any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It can involve coworkers, customers, members of the public, or strangers, and ranges from threats and verbal abuse to physical assault.
What warning signs should I watch for?
Signs can include verbal threats, intimidating behavior, extreme anger or frustration, fascination with weapons or violence, sudden changes in behavior, and statements about getting even with someone. Report any of these to your supervisor. Taking early signs seriously can prevent violence.
How can I de-escalate an angry person?
Stay calm and keep your voice low and steady. Give the person physical space, listen, and acknowledge their frustration without arguing or making threats. Avoid sudden movements and keep a clear path to leave. If the situation keeps escalating, walk away and get help.
What should I do if someone has a weapon?
Get away from the area as quickly as possible, helping others leave if you can, and call 911 when it’s safe. If you can’t get away, find a place to hide and lock or barricade yourself in. Never try to disarm or confront an armed person.
Does OSHA have a workplace violence standard?
OSHA does not have a specific workplace violence standard for construction, but employers can be cited under the General Duty Clause for failing to address recognized hazards of workplace violence. OSHA publishes guidance, and some states have their own requirements.
Does this talk satisfy OSHA training requirements?
No. This talk provides general safety awareness for a toolbox discussion. It does not replace formal, documented training required for the equipment and tasks involved, which should be completed under your employer’s training program and the applicable OSHA standards. The full CrewTalks courses cover these topics in more depth.